BSB40520 – Certificate IV in Leadership and Management

This qualification reflects the role of developing and emerging leaders and managers in a range of enterprise and industry contexts. Graduates of this course will be ready to take responsibility for their own performance as well as organise and monitor the output of a team. Furthermore, they are trained to apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Are you ready to demonstrate leadership in the workplace?

Units of competency

Core Units

Code Title Essential
BSBLDR411 Demostrate Leadership in the Workplace Core
BSBOPS402 Coordinate Business Operational Plans Core
BSBXTW401 Lead and Facilitate a Team Core
BSBLDR413 Lead Effective Workplace Relationships Core
BSBXCM401 Apply Communication Strategies in the Workplace Core

Elective Units

BSBLDR412 Communicate Effectively as a workplace leader Elective
BSBLDR403 Lead Team Effectiveness Elective
BSBCMM412 Lead Difficult Conversations Elective
BSBPMG430 Undertake Project Work Elective
BSBLDR521 Manage People Performance Elective
BSBSTR502 Facilitate Continuous Improvement Elective
BSBWK401 Build and Maintain Business Relationships Elective


Scheme Code Name
ANZSCO Identifier 512111 Office Manager
ASCED Qualification/Course Field of Education Identifier 0803 Business And Management
Qualification/Course Level of Education Identifier 511 Certificate IV
Taxonomy – Industry Sector N/A Automotive Manufacturing, Warehousing and Storage, Business Administration, Retail Management, Logistics, Environmental Health, Customer Service, Purchasing and Procurement
Taxonomy – Occupation N/A Coordinator (Business Operations), Warehouse Team Leader, Distribution Centre Supervisor, Supervisor, Line Manager, Leading Hand, Production Supervisor, Sales Team Manager, Team Leader, Frontline Sales Manager, Freight Administrative Supervisor

Standard Duration:

1 year (4 terms of 10 weeks)

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification

Entry Requirements

2 years of business or workplace experience